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PRIVACY POLICY

Privacy Policy

  • We take our customer’s privacy seriously and we will only collect, record, hold, store and use your personal information as outlined below.
  • Data protection is a matter of trust and your privacy is important to us. We shall therefore only process your name and other information which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you. We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.
  • You can visit our website, https://istore.idgs.my/beaconhouse , and browse without having to provide your personal details. During your visit to our website, you may remain anonymous, and at no time would we be able to identify you unless you have registered an account (“member account”) with us on our website and have logged on with your user name and password.
  • If you have any comments or suggestions, we would be pleased to receive them at our address or by contacting our customer service.

Collection of Personal Information

  • iDGS does not sell, share or trade customers’ personal information collected online with third parties.
  • Personal information collected online will only be disclosed within our corporate group and to third parties for the purposes for which it was collected, as authorized and consented by you. For example, the conduct of a sales transaction of a product of your choice on our website.
  • When you register a member account, the personal information we collect may include your:
  • Name
  • Deleivery Address
  • Email
  • When you make a purchase on the iDGS website, the additional personal information we collect may include:
  • Telephone Number
  • Mobile Number
  • Delivery Address
  • Credit card details (optional) and payment modes

The mandatory personal information we collect from you will be used and shared within our corporate group and with third parties for one of the following purposes:

  • To deliver products that you purchase from our website. For example, we may pass your name and address on to a third party such as our courier service company or supplier of choice in order to make delivery of the product to you;
  • To inform and update you on the delivery of the product and for customer support purposes;
  • To provide you with relevant product information such as SKUs;
  • To process your orders and to provide you with the services and information offered through our website and which you may request;
  • To allow us to administer your registered account with us;
  • To verify and carry out financial transactions in relation to payments you may make online. For example, payments that you make through our website will be processed by our appointed agent. Disclosure to these data processing agents such as that of our appointed agent in this context is necessary for the purpose of conducting the sales transaction that you have opted for.

The non-mandatory personal information such as date of birth and gender are used to carry out analysis on our users’ demographics and for us to send you suggestions or information in the form of promotional emails.

Security of Your Personal Information

iDGS ensures that all information collected will be safely and securely stored. We protect your personal information by:

  • Allowing access to personal information only via passwords;
  • Maintaining technology products to prevent unauthorized computer access; and
  • Securely destroying your personal information when it is no longer needed for our record retention purposes or upon written request by you.

Changes to the Privacy Policy

iDGS reserves the right to modify and change the Privacy Policy at any time. Any changes to this policy will be published on our website.

Contact Us

To contact us, please email isupport@idgs.my

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